Four challenges to Energy Management (source: McKinsey report) --- Large upfront investments to achieve savings that accrue later --- Low mindshare --- Opportunities fragmented across billions of devices in more than 100 million locations --- Hard to measure efficiency
Web traffic to 4Home.com Data from compete – 4Home has seen recent spike in traffic 4Home can increase traffic volume through partnerships
Partnership example - Leverage traffic from partner websites (PG&E) Traffic statistics for pge.com Unique visitors (estimated cookies) 1.5M Unique visitors (users) 580K Page views 21M Total visits 2.1M Avg visits per visitor 3.7 Avg time on site 7:30 Source: Data from DoubleClick AdPlanner by Google --- pge.com generates 1000x number of visits compared to 4Home.com --- PG&E accepts advertising on its website --- 4Home could consider advertising on partner websites to increase brand awareness and acquire customers
Data from Google Insights Google Insights search on the following terms highlighted on 4Home.com Home security, home control, home monitoring, home health, home media
Key takeaway: Customer interest in health and security seem to be high compared to other areas
-Directly from company (Sony, Canon, HP,
Apple etc.)
Q6
What is the average length of videos you shoot?
Q7
Please indicate how much you agree with the
following statements
- I prefer to have a high end digital camcorder
- I prefer to have a pocket digital camcorder
- I prefer to edit the videos before sharing them
with others
- I prefer to share photos and videos over email
- I prefer to share photos and videos to
sharing websites
Q9
Where do you learn about new electronic products?
Check all that apply.-Websites
Check all that apply.-Magazines
Check all that apply.-Store visits
Check all that apply.-Word of mouth
Check all that apply.-TV/radio advertising
Q10
Are you aware of the MP4 category of camcorders?
Q11
What/Who influences your purchase decisions
regarding video cameras?
- Referral from friend or family
- Price
- Brand
- Product look and feel
- External memory vs internal memory
- Zoom
- Resolution
- Store employees's recommendations
Q13
How much time do you spend on social networking
websites in a week?
Q14
Do you share videos via email or social
networking websites?
Q15
How long does it take for you to currently transfer
videos from your camera to these websites?
Q16
What is the highest level of education you
have completed?
Q17
What is your marital status?
Q18
What is your combined annual household income?
Then, performed a 3, 4 and 5 cluster segmentation to determine potential target segment for such a product.
3-Cluster Results:
Segment 1: 11 people; spends more on electronics (~$750); take longer videos; agree that they prefer to edit videos; agree on email sharing; disagree on website sharing; Price not important; Brand not important; Spend a lot of time on social networking;Do not share videos on social networking; Take lot of time to transfer videos.NO
Segment 2: 21 people;spends very less on electronics (~$200); take very short videos; prefer not to edit videos; agree on email sharing; agree on website sharing; Price is very important; Brand reasonably important; Average time on social networking;share videos on social networking; Less time to transfer videos. MAYBE
Segment 3: 12 people; spends on electronics (~$500); take average length videos; agree that they prefer to edit videos; disagree on email sharing; most agree on website sharing; Price not very important; Brand very important; Spend less time on social networking;share videos on social networking; Take very less time to transfer videos. YES
4-Cluster Results:
Segment 1:9 people; spends on electronics (~$500); take longer videos; agree that they prefer to edit videos; agree on email sharing; disagree on website sharing; Price not important; Brand not important; Spend a lot of time on social networking;Do not share videos on social networking; Take lot of time to transfer videos. NO
Segment 2: 15 people; spends less on electronics (~$200); take very short videos; prefer not to edit videos; agree on email sharing; agree on website sharing; Pricevery important; Brand reasonably important; Spend a lot of time on social networking;share videos on social networking; Less time to transfer videos.. YES
Segment 3:8 people; spends on electronics (~$500+); take longer videos; agree that they prefer to edit videos; disagree on email sharing;strongly agree on website sharing; Priceimportant; Brandimportant; Spend a lot of time on social networking;Share videos on social networking; Take average time to transfer videos..MAYBE
Segment 4: 12 people; spends on electronics (~$300); take longer videos; prefer not to edit videos; agree on email sharing; disagree on website sharing; Price not important; Brand very important; Spendvery less time on social networking;share videos on social networking; very less time to transfer videos..NO
5-Cluster Results:
Segment 1: 5 people; spends less on electronics (~$200); take very short videos; agree that they prefer to edit videos; agree on email sharing; strongly disagree on website sharing; Price not important; Brand important; Spend very less time on social networking;Do not share videos on social networking; Take less time to transfer videos.NO
Segment 2: 4 people; spends lot on electronics (~$750); take long videos; agree that they prefer to edit videos; agree on email sharing; disagree on website sharing; Pricenot important; Brand not important; Spend a lot of time on social networking;average sharing of videos on social networking; Very long time to transfer videos.. NO
Segment 3:10 people; spends on electronics ($300+); take long videos; agree that they prefer to edit videos; agree on email sharing;agree on website sharing; Priceimportant; Brandnot at all important; Spend a lot of time on social networking;average sharing of videos on social networking; Take less time to transfer videos.. NO
Segment 4: 14 people; spends less on electronics (~$200); very short videos; prefer not to edit videos; strongly agree on email sharing; agree on website sharing; Pricevery important; Brand important; Spendtime on social networking;average sharing of videos on social networking; less time to transfer videos. YES
Segment 5: 11 people; spends on electronics (~$500); take longer videos; preferto edit videos; strongly disagree on email sharing; agree on website sharing; Priceimportant; Brand very important; Spendvery less time on social networking;do not share videos on social networking; very less time to transfer videos. MAYBE
Result: Choose 4-cluster Segment 2
Who are they
Segment 2: 15 out of 44 respondents (34%)
40% student; 53% working professional
87% aged 21-30, 13% aged 31-40
73% male; 27% female
4-yr degree 67%
73% single; 27% married
Under $50,000 – 41%;
$50,000 - $100,000 – 40%;
$100,000+ - 20%
What do they want?
Shop at Online retail (Amazon, Walmart etc.); In store (Target, Walmart, Costco etc.); Shop directly at company websites; Desired Camcorder features -> Not high end; Prefer pocket; Learn about new electronic product from websites, word of mouth and store visits (not as much from magazines and TV ads); Relatively unaware of MP4 camcorders;
Purchase behavior -> Referral from friend or family; Product look and feel is important; Memory, zoom and resolution not as important; Value store employee recommendations
4-Cluster
Segment 1
Size: 9
9 out of 44 respondents (20%)
56% student; 44% working professional
78% aged 21-30, 22% aged 31-40
67% male; 33% female
4-yr degree 56%
56% single; 44% married
Under $50,000 – 11%;
$50,000 - $100,000 – 33%;
$100,000+ - 55%
spends on electronics (~$500); take longer videos; agree that they prefer to edit videos; agree on email sharing; disagree on website sharing; Price not important; Brand not important; Spend a lot of time on social networking;Do not share videos on social networking; Take lot of time to transfer videos. NO
Shop at Online retail (Amazon, Walmart etc.); Specialty electronic websites (Frys.com, onecall.com, buy.com); Shop directly at company websites;
Desired Camcorder features -> high end; Fine with pocket as well;
Learn about new electronic product from websites, word of mouth and store visits (not as much from magazines and TV ads)
Relatively unaware of MP4 camcorders
Purchase behavior -> Memory, zoom and resolution very important;
Segment 2
Size: 15
15 out of 44 respondents (34%)
40% student; 53% working professional
87% aged 21-30, 13% aged 31-40
73% male; 27% female
4-yr degree 67%
73% single; 27% married
Under $50,000 – 41%;
$50,000 - $100,000 – 40%;
$100,000+ - 20%
spends less on electronics (~$200); take very short videos; prefer not to edit videos; agree on email sharing; agree on website sharing; Pricevery important; Brand reasonably important; Spend a lot of time on social networking;share videos on social networking; Less time to transfer videos.. YES
Shop at Online retail (Amazon, Walmart etc.); In store (Target, Walmart, Costco etc.); Shop directly at company websites;
Desired Camcorder features -> Not high end; Prefer pocket;
Learn about new electronic product from websites, word of mouth and store visits (not as much from magazines and TV ads)
Relatively unaware of MP4 camcorders
Purchase behavior -> Referral from friend or family; Product look and feel is important; Memory, zoom and resolution not as important; Value store employee recommendations
Segment 3
Size: 8
8 out of 44 respondents (18%)
75% student; 25% working professional
87% aged 21-30, 13% aged 31-40
100% male; 0% female
4-yr degree 25%
63% single; 38% married
Under $50,000 – 25%;
$50,000 - $100,000 – 38%;
$100,000+ - 38%
spends on electronics (~$500+); take longer videos; agree that they prefer to edit videos; disagree on email sharing;strongly agree on website sharing; Priceimportant; Brandimportant; Spend a lot of time on social networking;Share videos on social networking; Take average time to transfer videos..MAYBE
Shop at Online retail (Amazon, Walmart etc.); Specialty electronic websites (Frys.com, onecall.com, buy.com); Shop directly at company websites;
Desired Camcorder features -> high end or pocket;
Learn about new electronic product from websites, word of mouth and magazines (not as much from store visits and TV ads)
Relatively aware of MP4 camcorders
Purchase behavior -> zoom and resolution are important;
Segment 4
Size: 12
12 out of 44 respondents (27%)
58% student; 42% working professional
67% aged 21-30, 33% aged 31-40
75% male; 25% female
4-yr degree 58%
50% single; 50% married
Under $50,000 – 17%;
$50,000 - $100,000 – 32%;
$100,000+ - 49%
spends on electronics (~$300); take longer videos; prefer not to edit videos; agree on email sharing; disagree on website sharing; Price not important; Brand very important; Spendvery less time on social networking;share videos on social networking; very less time to transfer videos..NO
Shop at Online retail (Amazon, Walmart etc.); In store (Target, Walmart, Costco etc.);
Desired Camcorder features -> high end; No pocket;
Learn about new electronic product from websites, word of mouth and store visits (not as much from magazines and TV ads)
Relatively unaware of MP4 camcorders
Purchase behavior -> Product look and feel and Memory are important; Reasonably value store employee recommendations